Delete your account

Last updated 30 September 2026

1. In the app

1. Open Kahf and go to the Profile tab.

2. Scroll to the bottom and tap Delete account.

3. Confirm. You are signed out on every device and your personal details are removed.

In Ghost mode, Delete account on the stand-in deletes only the stand-in. To delete your own account, come back with your PIN first, or email us.

This works on Android, on iPhone and in the browser at app.kahf.online. You do not need to contact us first.

2. By email

If you cannot sign in, or would rather write to us, send an email to privacy@app.kahf.online with the subject Delete my account, from the email address on the account. We delete the account within 30 days and confirm by reply. If you are a parent or guardian asking for a child's account, say so and we will act on it.

3. Deleting some of your data without deleting your account

You can remove parts of what Kahf holds about you and keep the account:

• A message you sent: press and hold it (on the web, its ⋯ menu) and choose Delete for everyone. It disappears from the conversation for everyone at once. A copy may stay on our servers, never shown to anyone, for safety reviews and for statistics that aren't about you.
• Your profile photo or avatar: Profile tab → Change photo or Edit avatar, and clear it.
• Your phone number: Profile tab → Edit, empty the phone number field, and save. It stops being used for lookups immediately.
• Voice notes, photos and files you sent disappear for everyone with the message they belong to.
• Anything else — for example your display name history, or data you cannot reach in the app — email privacy@app.kahf.online from the address on the account, saying what to delete. We act within 30 days and confirm by reply.

What Kahf keeps regardless is listed in the next section.

4. What is deleted, and what is kept

• Deleted: your profile (name, photo, avatar), your email address and phone number, your password and every sign-in, your notification registrations, and your memberships in chats, groups and communities. Deleting your account also deletes your Ghost mode profile and PIN. If you forget your PIN, you can still ask us by email to delete the account.
• Kept, without you: messages, photos and files you sent — in groups and in one-to-one chats — stay on our servers, shown as from "Deleted account" and no longer connected to your name, email or phone number. We may keep them and use them for statistics that aren't about anyone, to understand and improve Kahf. They are never shared outside Kahf.
• Kept for safety: abuse reports, flagged content and the admins' log entries about them, for as long as needed to act on them and to prevent repeat harm. A short record that the account was deleted (including the old name and email) is kept for 15 days, then deleted.
• Backups are rotated and purged within 30 days.

Everything above follows section 7 of the privacy policy, which also explains what Kahf collects and what it never does with your data.